RETURNS

We hope you love every purchase you make with us, however if you are not completely happy with your purchase you may return your garment for a refund, exchange (where available) or store credit. 

CONDITIONS

  • Please fill out the return form sent with your original order and include it in your return shipment
  • Returned items must be in their original condition and must have not be worn, altered or washed
  • Customers are to cover the cost of the return postage (unless your items are deemed faulty by the EMILIE team)
  • Please ensure you post back your return with a traceable service as we are not responsible for any items lost in the mail
  • Australian customers have 14 days from the date of purchase to return their order
  • International customers have 30 days from the date of purchase to return their order
  • We do not refund international prepaid tax and duties paid should you wish to return an item. You may be able to contact your local customers office to obtain your tax refund

WHERE TO RETURN YOUR ITEM

Emilie the label returns

16/2 Saltriver Place

Footscray, VIC

Australia 3011